Privacy Policy

1. Data Controller

The personal data collected on this website is processed by:
Social Vibe Agency, located in Agadir, Morocco.
Contact Email: [email protected].

2. Information We Collect

We may collect and process the following information:

• Contact / Audit Forms: Full name, WhatsApp phone number, business industry, estimated project budget, project details, and operational challenges.
• Browsing Data (Cookies): IP address, browser type, pages visited, time spent on the site, and aggregated traffic analytics via Google Analytics.
• Client Files (Client Portal): Project files, roadmap milestones, and secure access credentials stored in our database.

3. How We Use Your Data

Your personal data is processed for the following purposes:

• To respond to your inquiries and schedule private digital audits.
• To provide and manage your project workspace on our Client Portal.
• To measure and analyze website traffic and usability via anonymized analytics cookies.
• To secure our infrastructure and prevent fraudulent activity.

4. Legal Basis for Processing

We process your personal data based on:

• Your explicit consent (e.g., submitting a contact form or opting in to non-essential cookies).
• Contractual necessity (e.g., managing your project's deliverable portal).
• Our legitimate interest to secure and optimize the user experience on our platform.

5. Data Sharing & Third Parties

We never sell, trade, or lease your personal information to third parties. We share your data only with trusted service providers to ensure correct platform operation:

• Supabase Inc. for secure database hosting of client projects and roadmap milestones.
• Resend Inc. for routing transactional emails and form alerts.
• Google LLC for Google Analytics services (strictly subject to your opt-in consent).
• WhatsApp / Meta Inc. for user-initiated communications.

6. Data Security

We implement robust technical and organizational security measures to protect your personal data from unauthorized access, modification, disclosure, or destruction. This includes utilizing SSL/TLS (HTTPS) data encryption, web application firewalls, and restricted administrative database access controls.

7. Your Rights

In accordance with applicable privacy laws (Moroccan Law 09-08 and GDPR), you have the following rights regarding your personal data:

• Right of Access: Confirm if your data is being processed and obtain a copy of it.
• Right to Rectification: Request correction of inaccurate or incomplete personal data.
• Right to Erasure ("Right to be Forgotten"): Request deletion of your personal data under certain conditions.
• Right to Object: Object at any time to the processing of your data based on reasons relating to your specific situation.
• Right to Withdraw Consent: Withdraw consent at any time for consent-based processing (e.g., disabling analytics cookies).

To exercise these rights, please contact us at: [email protected].

8. Updates to this Policy

We reserve the right to modify this Privacy Policy at any time to reflect updates in our business practices or legal guidelines. Any updates will be published directly on this page with an updated revision date.